Service Commitment
Customer Responsibilities
Provide Access: Ensure the cleaning team has safe and timely access to the property at the scheduled appointment time. This may include providing keys, entry codes, or arranging to be present during the service.
Ensure Utilities: Please ensure that essential utilities such as water and electricity are available and functioning during the cleaning service to allow our team to complete the job effectively.
Secure Pets: For the safety of both your pets and our staff, please ensure pets are properly secured or kept in a safe area during the cleaning service.